Frequently Asked Questions (FAQs)

Q: Why DocuLinx?
A: We believe DocuLinx, outshines the competition with its security, accessibility, accountability, and ease of use.

Q: Are the documents stored on DocuLinx secure?
A: Absolutely, regardless of file format, all documents are protected with secure socket layer (SSL) encryption, randomized single transaction keys, and randomized document file names. All information is housed in a world-class data center.

Q: Why should I consider an electronic document management system (EDMS) like DocuLinx?
A: There are many reasons to consider an electronic document management system. Regulatory compliance and required document retention periods affect many industries. Being able to share information between multiple geographic locations or within segmented departments would be prime indicators of a need for an EDMS. Cost savings and the ability to create a virtual office would also be appropriate reasons to consider DocuLinx.

Q: Is document management cost effective?
A: When you calculate material savings, time savings, storage and retrieval costs, added to increased efficiency, professional appearance and peace of mind, DocuLinx offers huge value to offices of any size.

Q: What exactly is meant by disaster preparedness?
A: Being prepared in the event of a natural or man-made disaster is, quite literally, disaster preparedness. We tend to think of natural disasters such as flood, fires, tornadoes and hurricanes, but disasters come in many other forms. A compromised hard drive, employee sabotage, or the theft of a laptop, would all be considered disasters as well.

Q: How much does DocuLinx cost?
A: It depends on factors such as the number of documents you upload to the system, the number of users on the system, whether or not you use other Renco services, etc. The best way to find out is to meet with us. We will discuss all your needs and provide you with an estimate based on those needs. You can start the process be contacting us by phone at 904.398.8526, e-mail at, or by filling out the form on our contact page.

Q: What other services does Renco offer?
A: Renco offers a number of different services such as document imaging/scanning, microfilm scanning and conversion, and plotting and computer aided design (CAD). We also assist clients with the purchase of scanners and scanning software. Other Renco services include file format conversion, Health Insurance Portability and Accountability Act (HIPAA) compliance consulting, web site development and hosting, and search engine optimization (SEO).